Below are some of the most frequently asked questions from patients living in Orange City, DeBary, Deltona and Lake Mary when visiting their doctors at Blue Springs Surgery Center. For more information about our general surgery center, or about the minimally invasive procedures and outpatient surgery performed here, call 386-878-8080.
First, tell them that you have pain, even if they don't ask. Your doctor or nurse may ask you to describe how bad your pain is on a scale of 0 to 10 with 10 being the worst pain.
Tell them where and when it hurts. The more they know about your pain the better they can treat it.
Tell your doctor or nurse. Tell them how bad your pain is. Tell the doctor if the pain medicine you're taking is not helping.
It depends on the medicine. Side effects can include constipation, nausea, vomiting, itching and sleepiness
Call your doctor or nurse as soon as possible. Find out what can be done to treat the side effect. Ask if there is another pain medicine that may work better for you.
Doctors, nurses, and other health care providers come in contact with lots of bacteria and viruses. So before they treat you, ask them if they've cleaned their hands.
Health care providers should wear clean gloves when they perform tasks such as starting IVs and touching wounds or body fluids. Don't be afraid to ask them if they should wear gloves.
Tell them you don't understand. Use body language. If you don't understand shake your head to show that "No, I don't understand." Ask lots of questions. By asking questions you're helping them understand what you need.
Ask for someone who speaks your language. This person can help you talk to caregivers. This person should work for the surgery center. Their job is to help people who speak other languages. This person may not be in the office. He or she may be on the telephone.
You have the right to get free help from someone who speaks your language. Ask if there is paperwork in your language
Don't be embarrassed. Tell your caregivers. They can help you. They can explain paperwork to you. They may even have paper work that is easy to read.
Tell your caregivers you need to have the instructions read to you. Tell them you need instructions in your language.
Tell your nurse. Tell them if you don't understand how to take your medicine. Tell them if you don't understand when to take your medicine. Some patients don't understand and take too much or too little of the medicine. This can be dangerous
Ask caregivers to explain the paperwork and help you fill it out.
Tell your caregiver about your cultural or religious beliefs. Explain to them what you need to do. There may be a way to meet your caregiver's needs and your needs
Blue Spring Surgery Center’s patients may request a more personalized estimate of charges and other information from our facility and other health care providers. Always contact your health care practitioner to insure that they participate within our network.